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The Sales Academy Serbia predavanje
SALES LEADERSHIP: Sales & Social Media, Let It Happen!
We had a pleasure to present Sales & Leaderhip topics to students and business people alike. We provided theoretical basis backed with case studies like Nike, Amazon, IBM …. leaders in global ( online ) sales.
We had a lecture of informing academic and non-academic public about new happenings on business field and global sales.
Many thanks to all who were there and made out lecture better. We wish to thank to MEF faculty as well for the chance to make this possible. See you soon!
MEF faculty has a pleasure to announce the lecture on topic "Sales leadership: Sales & Some, let it happen!" by Henri Vlassak and Miloš Stojaković on 27 March 2017 at 17h at our faculty.
They are comming from a "TSA" (The Sales Academy) that has beed founded by Serbian and Dutch experts, who are doing business in field of sales and they are trying to find a new way to teach about sales and customers. During this lecture, which is going to be in English we will have a chance to listen about interesting and important themes:
Leadership: Old style vs New style
Internal issues – Hidden enemy
Mission & Vision – Relation with corporate & sales culture
Competences in Sales – Always Be Prepared
New Sales Structures – Set strong foundations
We invite all interested people to come to this lecture!
Games of Zvezda represent business league that has been organized with the partnership of a Atletic club Crvena Zvezda and our partners. League has 16 teams which compets on 20 disciplines. Beside competition, games of Zvezda has a humanitarian character which helps to institutions, organizations and campains.
This project
is intended to companies, unions, education institutes and individuals and it has a goal to connect them in all kind of fields.
Games of Zvezda are held 2 times a year. In period between February and June and from September to December.
For more information and applications you can contact us here or by email: marketingakcz@gmail.com
26 Dec 2017
Your goals for the next year ?
We want to inform you about next Masterclasses happening in 2017.
Also we inform you that beside programs that we have we develope Incompany programs custom made with a specific requirements and needs for your company. Masterclasses are held In house or on clients request.
If you are interested for Masterclasses and lectures in 2017 please contact us.
TRUE BUSINESS RELATIONSHIPS
- Mutual
- Interactive
- Benefit for both parties
- Change in behavior for both parties
- Unique
- Trust
TRUST = CREDIBILITY + RELIABILITY+ INTIMACY+ SELF-ORIENTATION
Did you know that Pareto also works in screening your customer database?
Pareto is known for the famous 80/20% rule
In most countries with professional markets and sales organizations we see some figures:
- 80% of small customers deliver 20% revenue (sales)
- 15% of medium customers deliver 30% revenue (sales)
- 4% large customers bring 25% revenue/sales
- 1% of top customers are key since they bring 25% revenue/sales!
Give attention to select the best target groups. Focus on Top 20% of your customer database in revenue.
Prevent recruiting customers that will cost you money in time and effort.
Select your most profitable customers and prospects.
Think about your opportunities and sign in for masterclasses at The Sales Academy!
If you are responsible for sales and/or marketing this is the question that needs answers.
UWith the programs of The Sales Academy you will get input to develop your strategy for new business and to keep your customers.
It all has to do with a clear mission, vision, strategy with specific objectives.
That is not easy and will need modern techniques in communication and (people)management.
Our programs are fitted for managers who want to deepen their insight in sales & marketing with real customer focus and understanding Human Capital.
Your co workers, your teams have to do the job!
We want to achieve a long lasting improvement in the way you manage your business, your people and your customers.
For more information, contact us and sign in!
Henri Vlassak and Henry Groeneveld (founders)
Announcement:
Next Masterclasses for 2017.
The Sales academy is proud to announce the next dates for the Masterclass in 2017.
Good response on The Sales Academy activities and big interests in the programs we offer, pushed us to bring extra Masterclasses “What winning business are we in?” and “The customer Journey” for the next 2017. year.
The next Masterclass will be given on the 15 & 17 February and 29 & 31 March 2017.
The number of participants is limited till 20 att. therefore; we invite all the participants to apply soon.
We are looking forward to welcome you.
Henry Groeneveld, Henri Vlassak and Miloš Stojaković.
The Sales Academy team.
21 Nov 2016
Offering The Wow-Experience
If you are triggered by customer experiences I challenge you to join our Sales Academy.
An ordinary satisfied customer is not enough anymore. To achieve sustainable, successful customer relationships, it is necessary to exceed customer expectations.
The behavior of really satisfied and enthusiastic customers is more positive than ‘just’ satisfied customers. Customers have expectations. Fulfill expectations and you have a satisfied customer, but they will not be exceptional satisfied! By searching for hidden and unknown needs, it is possible to exceed expectations. It all has to do with the famous moments of truth and their wow-experience.
Offering a genuine Wow-experience is personalized and depends on the sensibility of the employees. These are often small details in contacts with the customer.
Challenge the moment to convert memorable experiences and moments of enthusiasm.
Are you ready to take the challenge?
Hope to meet you soon.
Henri Vlassak
In past times I had (sales) meetings in December. The first impression often is that by the end of the year it’s very busy.
True or false? It depends on which side you’re on.
My experience is that our customers (B2B&B2C) are occupied with their own organizations: making reports, closing the year and setting their minds on the holidays.
That includes family issues preparing for Christmas.
I admit, in The Netherlands we also have “Sinterklaas” which is an important children’s feast in December. So that is double trouble.
That means our sales team face problems to get appointments in December because their prospects/customers have other things on their minds!
So, sign in for our masterclasses in December to find some reflection time, get motivated and improve your business plans for 2017!
This could be 7 or 9 December or perhaps Tuesday 13th and Thursday 15th. It’s your call to invest in better results.
Henry Groeneveld
The Sales Academy
The Sales Academy welcomes our new member Miloš Stojaković. Lawyer by education, derived by his passion for new knoledges Miloš joined business field. In a world of business he has many years of experience on sales field, tax consulting on foreign and domestic market, and investment projects with foreign partners.
As the harderst challenge he sees being personal financial advisor.
As a part of our team tasks of Miloš are:
- Project Manager
- Sales Manager
- Financial Advisor
We are sure that with his efforts and aproach in sales we will achieve our goals. We are very pleased to have him in our team. We wish him good luck and long and successful carrier
Henry and Henri
If you are ready to take the next step in professional sales- & account-management I welcome you to join us in our Sales Academy (www.thesalesacademy.rs). As launching partner I am proud to announce this new activity in Serbia.
For past 37 years Í have gathered experience at companies like Procter&Gamble, General Mills, Bertelsmann AG and Yellow Pages. As consultant and teacher/professor within companies and for the University NCOI and Nyenrode business university in the Netherlands I blend theory and practical tools.
We believe that sales(management) is not a matter of quick and dirty tips&tricks, but a process of developing your role as coach of your prospects/clients. Find out what they need and service them with solutions. Our Sales Academy has various short and longer programs to improve your skills for long term success.
Look at our portfolio and discover we have a lot to offer in flexible programs. If you have questions or remarks, feel free to contact me at challenge@thesalesacademy.rs or call me +31 6 53 127 324.
Or call Henri Vlassak at+381 60 59 30 585.
Behavior drives Results!
Hope to meet you soon.
Henry Groeneveld
Welcome to The Sales Academy website.
The Sales Academy is founded by two Dutch gentlemen, Henri Vlassak and Henry Groeneveld.
Henri & Henry, The H Team, are bringing revolutionary sales approach to Serbia. Together with Serbian sales professionals, The Sales Academy proudly presents its very first Masterclass in Serbia “The Customer Journey – What Winning Business Are We In?”